Online order returns (at customer’s expense) must be requested within 10 days of your receipt of the product. After inspection, if the returned item is deemed to be in sellable condition; that means unused and undamaged, S4 will refund you for the full amount of the product within 14 business days of our receipt of your package.

Once you submit this form our returns department will review your request and email you a Return Merchandise Authorization if your return is approved.

Returns/Exchanges will not be processed without an RMA#. Please monitor your email closely – if our Customer Service department needs to contact you they will only attempt to make contact for five days before closing the claim.